Critical Success Factors in Enterprise Resource Planning Implementations

نویسندگان

  • Joseph R. Muscatello
  • Injazz J. Chen
چکیده

Enterprise resource planning (ERP) systems are implemented to eliminate disparate systems and to provide one common data source for all business (Muscatello et al., 2003; Chen, 2001; Hicks and Stecke, 1995). They also are used to replace legacy systems that are aging piecemeal solutions created by IS departments or older off-the-shelf packages that have become difficult to maintain and no longer meet the needs of the organization (Bradley, 2008). This trend does not appear to be slowing down. The ERP market is forecasted to hit $US 1 trillion by 2010 (Hunter and Lippert, 2007) and a survey by the Society for Information Management showed that ERP spending is among the top application and developments of its members (Luftman et al., 2006). Given the level of spending on ERP systems, it is imperative that studies on ERP implementation successes and failures continue so as to provide a proven path to success in the future. AbsTRACT

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تاریخ انتشار 2016